Kol Isha - follow up

Question

Rabbi, I have a dilemma which only you can solve. Our synagoge is a modern orthodox one, with a balcony mechitza. On shabbat there is a particular woman who sings the duvening songs VERY VERY loudly with a shrill high-pitched voice that dominates the shul. The rabbi is reticent to say anything to her out of the fear of embarassing her, but I could care less. Isn't this a case of 'kol isha' and she needs to turn the volume down? Perhaps you could answer this question because I know she visits this board frequently. Thank you for your attention.

Answer

Answered by Rabbi Abadi

If the Rabbi cannot succeed, the people must get involved... But since the isur of Kol Isha requires one to see the woman - why would this be a problem here? I assume that one does not see her